1Seller and currency
Payments shown in JSC are collected by Just Success Consortium Sdn. Bhd. in Malaysian Ringgit (MYR). The exact price, quantity, SST rate and total payable are displayed before submission. JSC currently applies 0% SST.
2Payment methods
Available payment methods are shown in the relevant Worker or Agency checkout. Receipt upload accepts a valid PDF, JPG or PNG payment receipt for Finance review. When online payment is active, the user is redirected to ADAPTIS by NTT DATA. JSC does not collect or store card, bank-login or payment-instrument credentials.
3Payment verification
A receipt-upload payment is verified only after JSC Finance approves the submitted evidence. An ADAPTIS payment is verified only after JSC receives a valid signed backend notification or a matching authenticated Merchant Requery result. A browser return page, receipt, bank reference or screenshot alone does not mark a payment as paid.
4Digital fulfilment
There is no physical delivery. After verified payment, Agency Module Credits are released to the relevant Module Credit Wallet and an individual Worker enrolment is provisioned to the connected e-SICW system. The JSC order and payment history records the result. External course access may also depend on the connected e-SICW service being available.
5Cancellation before fulfilment
A pending order may be cancelled before payment verification and digital fulfilment. A submitted receipt may be rejected when it does not match the order or cannot be validated. If an online attempt fails or expires, no Module Credits or training are released and the user may start another permitted payment attempt.
6Refund eligibility
A verified duplicate payment, incorrect amount caused by a confirmed system error, or paid order that cannot be fulfilled may be reviewed for refund. After Module Credits have been released, any refund requires the matching Module Credit and finance reversals. Consumed Module Credits and activated e-SICW enrolments are not ordinarily refundable. Nothing in this policy limits a right that cannot lawfully be excluded.
7Refund processing
Approved refunds are returned through the original payment method where practicable. JSC records the approval, reason and reversal before payment processing. Bank and payment-provider processing may take 7 to 14 business days after approval.
8Disputes and chargebacks
Contact JSC promptly with the payment reference, payer name, amount and supporting evidence before starting a chargeback. A chargeback, refund or payment dispute does not remove the associated audit record and may require suspension or reversal of unconsumed credits or unfulfilled access.
9Contact
Payment, cancellation and refund requests may be directed to Just Success Consortium Sdn. Bhd. using the verified phone number and address below. Include the JSC payment or order reference, but never send card credentials, bank passwords or one-time passwords.
